Privacy Policy

This Privacy policy applies to all personal information collected by Bureaus FTC Report Pty Ltd (ABN: 83 165 710 743) via the website located at bureausftcreport.com

1. Introduction

Our firm is dedicated to safeguarding personal information collected during investigations. We comply with the *Privacy Act 1988 (Cth)*, including the Australian Privacy Principles (APPs), and any applicable privacy codes registered under the Privacy Act. This policy outlines how we handle personal information.

2. What We Collect

We collect personal information such as names, addresses, contact details, job titles, and financial data, typically provided directly by clients, associates, or publicly available sources. Sensitive information like racial or ethnic background, political beliefs, or health data is only collected if necessary and securely protected.

3. How We Collect Information

We primarily collect information provided by clients or from publicly available sources. In some cases, we gather information from third parties, such as business cards or social media profiles. We may also use cookies on our website to track user behaviour and improve services.

4. Use of Personal Information

We use personal information for purposes directly related to our investigations and business processes, including responding to inquiries, providing services, complying with legal obligations, and improving our communications. Sensitive information is only used with consent or as required by law.

5. Disclosure of Personal Information

We may disclose personal information to third-party service providers, including IT and marketing consultants, related entities, and where legally required. If we need to disclose information overseas, we will take reasonable steps to ensure compliance with Australian privacy laws. Countries where data may be transferred include the UK, US, and others.

6. Storage and Security

We take reasonable measures to ensure the security and accuracy of personal information. This includes maintaining secure systems and limiting access to authorized personnel. We retain personal data only as long as necessary and dispose of it securely when no longer required.

7. Access and Corrections

Individuals have the right to access and correct personal information held by us. Requests for access can be made via our contact details below, and we aim to respond within 30 days.

8. Complaints

If you have concerns about how your personal information has been handled, you can contact us directly. We will investigate and address your complaint promptly, aiming to resolve all issues within 30 days.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Any changes will be communicated on our website. By continuing to engage with our services, you agree to the updated terms.

For inquiries or concerns, please contact us at .